Privacy Policy

At Luxaura, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it and the choices you have.

1. Information We Collect

We may collect your name, email address, phone number, shipping and billing address, and payment details when you create an account, place an order or contact our customer care team. We also collect basic browsing data such as pages visited and device type to help improve our website.

2. How We Use Your Information

To process and deliver your orders
To communicate order updates, promotions and newsletters, where you have opted in
To respond to enquiries and provide customer support
To improve our products, services and website experience
To prevent fraud and maintain the security of our platform

3. Sharing of Information

We do not sell your personal information. We may share your details with trusted third parties such as payment processors and courier partners solely to fulfill your order. These partners are required to keep your information secure.

4. Cookies

Our website uses cookies to remember your preferences, keep items in your cart and understand how visitors use our site. You can disable cookies through your browser settings, though this may affect certain features.

5. Data Security

We use industry standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You can also unsubscribe from marketing emails using the link provided in any newsletter.

7. Third Party Links

Our website may contain links to third party sites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

For any questions about how we handle your personal information, please visit our Contact Us page.